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Terms and Conditions

Last updated: March 06, 2021

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.


For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

Country refers to the United Kingdom.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Interior Design CH.

Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Service refers to the Website, Design Services or Design Pack.

Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. 

Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to Interior Design CH, accessible from

User-Generated Content data created by a User that is uploaded to the Site (“UGC”);

Interactive Services the services enabled by Our Site for messaging and uploading UGC.

Design Services the services available through Our Site.

Design Package an element of the Design Services that has an identified scope of work and purchase price.

Project the overall purpose of one or more related Design Packages undertaken for an individual Client.

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You.


Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

Any information obtained or downloaded by You shall be at Your own risk and We do not warrant that such information will be free of viruses or other malware.  


Where Our Design Services include a curated shopping list with links to third party websites for the purchase of items, although We will always endeavour to select retailers that share Our high standards, We are not responsible for the content, security, performance, practices or policies of their websites and do not guarantee or warrant that they will be inoffensive, fit for purpose or free of viruses or other malware.

Any purchase by You from a third-party retailer is made by way of a separate contract between You and the retailer. We are neither a party to such a contract nor an agent of You or the retailer.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.


We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, concerning the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations outlined in this section shall be applied to the greatest extent enforceable under applicable law.


Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver


If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.


Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.


1. Interior Design CH Intellectual Property Rights:

This Site and all materials, text, code, content, software, videos, music, sound, graphics, photographs, illustrations,       artwork, names, logos, marks, formats, files, devices, and links contained in it or linked to it ("Interior Design CH           Content") are protected by copyright, trademarks and other Intellectual Property Rights owned by us or licensed to us. Interior Design CH Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast,        displayed, sold, licensed, or otherwise exploited for any other purpose whatsoever without the prior written consent by Us or, where applicable, Interior Design CH licensors. Interior Design CH and its licensors reserve all rights not expressly granted in and to the Interior Design CH Content.


Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is a material, We will make reasonable efforts to provide at least 30 days notice before any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email:



Terms of sale

Please read carefully and ensure that You understand them before You submit Your order to us. These Terms of Sale tell You who we are, how products and services will be provided to You, what to do if there are a problem and other important information. If You think that there is a mistake in these Terms of Sale, please contact us to discuss.


Design Services

To secure Our Design Services, You must either:

1. Purchase one or more of Our Design Packages through the Website, thereby initiating a project with Us; or

2. Contact Us through the Website for a free bespoke quotation, before buying if you have any question.

Your contract for the Design Services will be between You and Us, subject to these Terms and Conditions. When We collect money in relation to the Design Services, We do so on Our own behalf. 

Your order for the Design Services, when made through the purchase of one or more of Our Design Packages, constitutes Your formal offer to Us.  Acceptance of Your offer will take place when We confirm Your order in writing, at which point a contract will come into being.

If for any reason We are unable to accept Your order in whole or in part, We will advise You of this in writing and no contract will come into effect.  Any payment You have sent Us will be due for a return to You.  We may indicate, as applicable, the part or parts We can accept, together with the fee payable on them, and such communication will constitute Our counteroffer to You.  Should You accept this counteroffer, a contract will come into being and an adjustment will be made accordingly to the sum due for a return to You.

If You contact Us for a bespoke quotation, Our quotation will constitute Our offer to You. Acceptance will take place when You give Us instruction to proceed in writing, at which point a contract will come into being.

Upon the creation of a contract, We shall notify you of a Project reference number, which You should use in all further communication with Us. We will also confirm with You Our anticipated schedule for performing Your Project and agree with You on the proposed start date.

Information provided by You

We may need certain information from You to provide the Design Services You have requested, such as room dimension or choice of style.  Where We do not have such information, or it is incomplete, We will contact You to explain what is required.

Making sure Your measurements are accurate. You are responsible for ensuring that any measurements You give us are correct.


If You do not provide Us with the information, We have requested within a reasonable time frame or the information is incomplete or incorrect, We may either terminate the contract or request further payment to cover all reasonable additional costs incurred.

Service provided by Us

We will nominate a designer dedicated to Your Project who will act as one-to-one contact with You, discussing Your requirements and providing advice.

The precise performance and output of Our Design Services will depend upon the Design Package(s) You have selected but may typically comprise the following:

  1. Silver Room Design: Mood Board, Colour Composition, Phone/video consultation (up to 30 min), Shopping List, 10 days post design support (no alterations included), delivery in 10 business days.

  2. Gold Room Design: Mood Board, Colour Composition, Phone/video consultation (up to 45 min), Shopping List, 15 days post design support (no alterations included), 2 x 3D Photorealistic Render, delivery in 15 business days.

  3. Diamond Room Design: Mood Board, Colour Composition, Phone/video consultation (up to 1 hour), Shopping List, 19 days post design support (no alterations included), 360º 3D View, 4 x 3D Photorealistic Render, Furniture Layout Plan, delivery in 20 business days.

  4. Kitchen Design: Mood Board, Colour Composition, Phone/video consultation (up to 1 hour), 19 days post design support (no alterations included), 360º 3D View, 4x3D Photorealistic Render Images; Furniture Layout Plan; Furniture Kitchen Technical Drawings, delivery in 20 business days.


A description of the activities and deliverables associated with each Design Package is provided on Our Site.

You will have the opportunity during the design process to provide feedback to Us in order that the Design Services We provide may fully satisfy Your Project expectations.  Although We always hope to identify what You want straightaway, We recognize that more than one iteration of the design process may be required. 

Interior Design Services. We will provide the Interior Design Service by email to the address You provided to us when placing the order within the time and schedule described in each package starting with our acceptance of Your order. These timescales assume that You have given us all the information we require to provide the Interior Design Services. You may ask us follow-up questions about the Interior Design Service that we have provided to You free of charge order within the time and schedule described in each package which it was provided to You.


Where the Design Package includes any 3D content, such as 3D rendering, 360 visualization, technical drawings, or similar, this work will be undertaken once only, for the design that has been given Your final approval. 

All packages include one (1) alteration on the project, such as colours, decoration or material composition, before the finalization of the project and delivery to You, but after this time additional questions or alterations related to the design project will be deemed to be Interior Design Services and will incur a charge.


We reserve the right to change Our Fees and Product prices displayed on the Site from time to time (including by increasing them). If the price of a Product or an Interior Design Service changes between the date on which You place Your order and the date on which we accept Your order for that Product or Interior Design Service, we will notify You and You may then contact us to end the contract for that Product or Interior Design Service before the changes take effect.


Price and Payment

If You select one of Our Design Packages, the price will be clearly identified at the time of placing the Design Package in the online shopping basket and further confirmed at the time of checking out.  Payment shall be made by secure online card payment.

If You contact us for a free bespoke quotation, We shall clearly identify the price of the Design Services to be performed in Our offer to You.  If You accept this offer, We shall send You an invoice for the quoted amount which shall be due for payment by BACS transfer prior to the start of the Design Services.  Payment instructions will be included with the invoice.

All prices include Valued Added Tax where applicable.


Your purchase of Our Design Services is protected by the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013.

You have 14 days from entering into a contract with Us in which you can cancel it.  If You do so within this ‘cooling-off period and the date agreed for starting the Design Services is outside this 14 day period, We will refund all payments You have made for them in full.

If, however, the agreed start date lies within this 14 day period, We will deduct from the refund all costs incurred up to the time of You cancelling.

If the Design Services have been completed, no refund will be made, even if the cancellation period is still running.

Termination of Design Services

You may cancel the Design Services without cause at any time during the 14-day‘ cooling-off period, and we shall return Your payment, subject to any applicable deductions (see Section 18 Cancellation).

We shall carry out and complete the Design Services with the reasonable skill and care to be expected of a designer experienced in providing services of a similar nature.  You have a legal right to terminate the contract if We fail to meet this standard.  However, We will not be considered at fault simply because You do not like any item or recommendation of Our Design Services.

We may terminate the contract if You break it, and in particular if:

1. You do not make any payments due within a reasonable timescale; or

2. You do not provide Us with the information necessary for performing the Design Services.

If We end the contract, We will return any payments You have made, subject to any deductions for costs incurred up to the moment of termination.

All notices of termination shall be in writing by mail or email.

We only sell to the UK

Our Site is solely for the provision of the Products, Interior Design CH Services in the UK and the Channel Islands and we will only accept orders for Products/Services for delivery in the UK and the Channel Islands.


We may transfer Our rights and obligations under these Terms and Conditions to another party.

Third-party Rights

These Terms and Conditions provide for a contract between You and Us.  No other party shall have the right to enforce any of its terms. 

Applicable Law

These Terms and Conditions shall be governed by the laws of England and for all matters arising in connection with their use both We and You shall submit to the exclusive jurisdiction of the courts of England and Wales.

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